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Service description
The espell method? Automate where possible. Resolve issues with competent project management. Put experts in the loop where human talent is needed. Integrate with your tools. Reduce the workload on your side. That’s how we deliver results.
We work with you to agree on service levels that address quality, security, and confidentiality concerns. Well-managed processes support the pace of your business with precisely timed deliveries. And when the unexpected happens, you can count on a dedicated PM to step in and fix things. And to walk that extra mile, too.
Why choose espell?
Complexity in business translations comes from volume and variability. We at espell are process people, experienced in building massively scalable solutions while handling ad-hoc needs.
A well-defined service package addresses quality and security concerns, ensures transparent pricing and turnaround times, and defines a priority lane for urgent requests. Let’s negotiate.
espell can evolve from provider to partnership. This happened with many of our key accounts. Thinking together, taking the initiative in proposing solutions, working as an extended team.
Our pricing is always custom-tailored to your needs.
"One of the world’s largest pharmaceutical companies selected espell as a key translation partner for more than 50 language combinations. The volumes sent our way scaled up very rapidly, so our team had to deal with a massive, 150% increase in translation volumes within a rather short time. To address this challenge, we built a dedicated PM-team to support the client with day-to-day communication, we developed the appropriate quality assurance procedures and synchronized the work of multiple language teams. Dozens of professionals work together in scores of projects every week running in parallel to ensure the highest service level and linguistic quality."

Helga Endrődi
lead project manager
Customer Stories
