# freelancers wanted!

Client Services Manager

espell delivers multilingual communications services in 150+ languages worldwide. We are trusted experts in localization, translation technology and related services.

Now espell is seeking a client services manager to join our team.

  • provide prompt and excellent client services to espell’s clients to deliver an exceptional client experience
  • negotiate rates and deadlines with prospective and current clients
  • resolve complex client issues in a professional manner
  • follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • develop new business opportunities and grow new business from existing clients
  • prepare regular reports on account performance, revenue forecasts, and client feedback
  • stay updated on industry trends and competitors to build business strategies and maintain a competitive edge
  • demonstrated background in translation and localization
  • understanding of translation workflows, quality processes, tools and solutions
  • ability to successfully managing customer relationships
  • outstanding communication and negotiation skills
  • ability to research, analyse and prioritize opportunities with clients
  • innovative, creative thinking skills
  • ability to anticipate the needs of clients
  • outstanding organizational and time management skills
  • fluency in English is a must, German or other languages is an advantage
  • excellent computer literacy
  • professional development and growth opportunities
  • flexibility in working hours and remote working
  • competitive compensation package

This is a full-time position with HQ in Budapest.

How to apply

Please submit your English CV with a motivation letter including relevant references to career@espell.com.

As co-founder of WeAreOpen, espell is an equal opportunity employer.

Company Benefits

  • 1
    Diverse team
  • 2
    Excellent leaders
  • 3
    International projects
  • 4
    Fortune 500 customers
  • 5
    Development opportunities
  • 6
    Flexible remote work
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espell is a premium provider of translation, localization, and related technical services. With 40+ years of experience and a steady annual turnover between 1.5 and 2.8 million euros over the past ten years, espell is one of Hungary’s leading language service providers.